🛡️ Virus & Malware Removal
Infected? We'll nuke it and lock your system down.
The Problem
Pop-ups everywhere. Your browser's hijacked. Files are encrypted. Antivirus says you're "clean" but you're clearly not. You might've clicked something sketchy, or maybe it just... happened.
Most online "removal tools" either don't work or make it worse. And calling Geek Squad means waiting 3 days and paying $200+ for a maybe-fix.
How We Fix It
We remove the infection, clean up the damage, and secure your system so it doesn't happen again:
- Deep malware scan - Multi-tool approach (your built-in antivirus isn't enough)
- Rootkit detection - Catch the sneaky stuff hiding in your system
- Browser cleanup - Remove hijackers, adware, and sketchy extensions
- System restoration - Fix registry changes and corrupted files
- Security hardening - Patch vulnerabilities, update software, configure defenses
- Prevention coaching - Quick rundown on avoiding reinfection (no judgment)
Most infections cleaned same-day. Ransomware and serious rootkits might need deeper work.
Pricing
Standard Malware Removal
$100-$150
Most infections (adware, browser hijackers, trojans, spyware). Cleaned, secured, and hardened in 2-3 hours.
Advanced Threats
Quoted case-by-case
Ransomware, rootkits, persistent infections requiring forensic-level cleanup. We'll assess and quote before starting work.
Data recovery: If your files are encrypted or corrupted, data recovery is a separate service. We'll tell you up front if recovery is possible and what it'll cost.
What's Included
- Multi-tool malware scan and removal
- Rootkit detection and cleanup
- Browser and extension cleanup
- System file restoration
- Security patch updates
- Antivirus configuration (or installation if needed)
- Prevention tips and coaching
- Same-day service for most cases
Common Questions
Can you recover my files if they're encrypted?
Depends on the ransomware strain. Some can be decrypted, most can't without paying the ransom (which we don't recommend). If you have backups, we'll restore from those. If not, we'll assess your options.
How did I even get infected?
Usually: sketchy download, phishing email, outdated software, or visiting a compromised website. We'll show you what happened (if we can trace it) and how to avoid it next time.
Will this happen again?
Not if you follow basic security practices. We'll set you up with proper defenses and show you what to watch for. Most reinfections happen because people skip updates or click sketchy links—we'll help you avoid both.
Get Your System Cleaned
Serving Oceanside, Vista, Carlsbad, San Marcos, Escondido, and all of North County San Diego